Accessibility Statement

LER & LE PETY PALACE GRAN VIA is committed to making this website accessible to as many people as possible, regardless of their technical or physical abilities. This voluntary accessibility statement applies to the LER & LE PETY PALACE GRAN VIA website.

1. Our commitment to accessibility

LER & LE PETY PALACE GRAN VIA is a private company, and therefore Royal Decree 1112/2018 (which regulates the accessibility of public sector websites) does not apply to it. Even so, we use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as a best practice standard to ensure that the website is understandable, usable, and accessible to the widest possible audience.

2. Current situation

We are continuously working to improve the website's accessibility. At the time of preparing this statement, we are aware that there are areas for improvement, including: • Audiovisual content that does not yet include subtitles or audio description. • Some interface components that may not be correctly labeled for screen readers. • PDF documents or other office formats that do not fully comply with WCAG guidelines. These issues are being addressed progressively as they are identified.

3. Preparation of this declaration

This statement was prepared on September 22, 2026 through a self-assessment by LER & LE PETY PALACE GRAN VIA.

4. How to communicate an accessibility problem

If you encounter any difficulties accessing the content while browsing this website, or if you would like to submit a suggestion for improvement related to accessibility, you can contact us via: • Email: lerlepetypalacegranviamadridho@gmail.com • Telephone: [PHONE NUMBER] We will respond to your communication and inform you of the measures taken as soon as possible.

5. Customization options

This website is designed to allow you to change the text size, color, and background using standard browser settings. To change the text size in major graphical browsers, use the following menus: • Mozilla Firefox: View > Text Size • Safari: View > Make Text Larger • Chrome/Edge: Menu > Zoom To change the size of everything on the page: • Ctrl + + to increase • Ctrl + - to decrease • Ctrl + 0 restores the original text size